Contact eBay Customer Service
eBay customer care support service offers customers help by contact with them via chatting online, or through a quick phone call as regards any issue they may have with eBay products and services.
eBay customer care is made up of a team of personnel, trained to answer customer’s questions and work at resolving those issues for them.
Their customer support can be contacted through various mediums. For whatever medium customers, decide to use in contacting eBay customer care. They can be rest assured that they will have the best of services that eBay customer support can offer.
eBay Customer Care Service Benefits
- eBay customer service, offers a quick way with which you can resolve your issue yourself.
- Intimates you on the best way to contact them, and they’ll be available.
- Offers phone support for most issues.
eBay Customer Care Contact Criteria
Before you contact eBay customer care, you are to keep the following in mind;
- You are to provide as many details as possible. These include; Dates, Item number, User IDs, and the steps you took before asking your question.
- If the question you have, is a general question, about a particular transaction, you are to contact your buyer or seller, before contacting eBay customer support.
- Based on your specific issue or question, not all of the contact options may be available.
- The quickest and easiest way to send eBay your documents is to scan all of the documents and email them to eBay support electronically.
How to Contact eBay Customer Service
Contact eBay Phone Number
To contact eBay customer care via phone, dial the number on their contact us page. It is advised that you call from Monday – Friday, 5am-10pm, Saturday – Sunday 6am-6pm PST, for the best result. The best time to dial is 8 a.m
Contact eBay Online
To contact eBay customer care online
- Tap “Help & Contact” at the top of the pages.
- You may be prompted to sign in to eBay.
- Choose the topic, that best suits your issue from the menu.
- Once you take the above mentioned steps, you’ll be shown a quick way to resolve your issue yourself, or you’ll be shown the best way to contact eBay customer care when they are available.
- Then, tap the “Call us”, “Chat with us”, or “Email us link” on the right side of the page.
eBay customer service support offers you personalized help and keeps you abreast on what’s current on eBay while offering answers to your questions.